Privacy Policy
How Aestum Systems handles personal information. Last updated 31 October 2026.
Website: https://aestum.systems/
Last updated: 31 October 2026
1. Who We Are
This website is operated by AESTUM SYSTEMS LLC, a company registered in Ukraine.
Registered office: 67 Viacheslava Chornovola Avenue, Lviv, Ukraine
Company registration number (EDRPOU): 46240027
Email: info@aestum.systems
Aestum Systems develops architectural pedestal systems, accessories and related engineering solutions.
We respect your privacy and are committed to handling personal information responsibly and transparently.
2. Information We Collect
When you contact us or request a quotation, we may collect:
- Your name and business contact details.
- Company name, country and professional role, where provided.
- Information included in your messages or project enquiries.
- Selected pedestal configurations, accessories, finishes and compatibility requirements submitted through our configurator.
- Technical information necessary to operate, maintain and secure the website, which may include IP addresses, browser information and server logs.
We ask users not to submit sensitive personal information unless specifically necessary and requested.
Project Files and Attachments
When submitting a quotation request, you may optionally upload supporting files, including technical drawings, specifications, installation photographs and other project documentation.
These files will be used to assess your requirements, verify technical feasibility and prepare a quotation. Please ensure that you are authorised to share the submitted materials and avoid including unnecessary personal or confidential information.
3. How We Use Your Information
We process personal information for the following purposes:
Quotation requests and project enquiries
To review submitted configurations, evaluate technical requirements, prepare quotations and communicate about potential orders.
Business correspondence
To respond to questions, provide requested product information and maintain relevant business communications.
Website operation and security
To maintain website functionality, prevent misuse, investigate technical problems and protect our systems.
Website improvement
Where applicable and subject to the required permissions or consent, to understand website usage and improve the visitor experience.
We do not treat the submission of a quotation request as consent to receive unrelated marketing communications.
4. Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) applies, our processing may rely on:
- Steps prior to entering into a contract or performance of a contract, where applicable to the individual concerned.
- Legitimate interests, such as responding to professional enquiries, managing B2B relationships and maintaining website security, where those interests are not overridden by individuals’ rights.
- Legal obligations, where information must be retained or processed under applicable law.
- Consent, where required, including for certain optional cookies, analytics or marketing activities.
The applicable legal basis depends on the purpose and circumstances of the processing.
5. Online Configurator and Quotation Requests
Our online configurator allows visitors to explore pedestal configurations and submit selected product specifications together with contact information.
Submitted information may include product family, mounting configuration, charger reference, selected accessories, finishes, customisation requirements and project comments.
We use this information to evaluate the enquiry, verify relevant technical requirements and prepare a commercial response.
Submitting a configuration does not constitute an order or payment.
6. Sharing Personal Information
Personal information may be accessible to authorised Aestum personnel and service providers who support website hosting, maintenance, business email, enquiry processing or other necessary business operations.
Where service providers process personal data on our behalf, we seek appropriate contractual and organisational safeguards.
We do not sell personal information to data brokers.
7. International Data Transfers
Aestum Systems is established in Ukraine and may receive enquiries from individuals located in the European Economic Area or other countries.
Depending on the location of our hosting and service providers, personal information may be processed outside the country in which it was collected.
Where GDPR requirements apply to international transfers, we will identify and implement the applicable transfer mechanism and safeguards.
Information about relevant service providers and safeguards may be requested at info@aestum.systems.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing business relationships, meeting legal obligations and resolving disputes.
Retention periods depend on the type of information, the status of the enquiry and applicable legal requirements.
We periodically review information that is no longer required.
9. Your Privacy Rights
Depending on the applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion or restriction of processing.
- Object to certain processing activities.
- Request data portability where applicable.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a competent data protection authority.
To exercise your rights, contact info@aestum.systems.
We may request reasonable information to verify your identity before fulfilling a request.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies for essential functionality and, where enabled, optional analytics or other purposes.
Further information about cookie categories, retention and user choices is provided in our Cookie Policy.
Cookie Policy: /cookie-policy/
11. Data Security
We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, loss or disclosure.
Quotation request forms are protected against automated and abusive submissions using Cloudflare Turnstile, a bot-detection service. Turnstile may process limited technical information (such as browser and device signals) to verify that a submission is made by a human; this information is handled by Cloudflare under its own privacy policy.
No internet-based system can be guaranteed to be completely secure.
12. Third-Party Websites
Our website may contain links to external websites, including EV charging equipment manufacturers.
We are not responsible for the privacy practices of third-party websites. We encourage visitors to review their respective privacy notices.
13. Website Analytics
With your consent where required, we use Google Analytics 4, a web analytics service provided by Google, to understand how visitors interact with our website and improve its content, usability and performance.
Analytics information may include pages visited, interactions with website features, approximate location derived from technical information, device and browser characteristics, and selected non-personal configuration events.
We do not intentionally send names, email addresses, uploaded project documents or the contents of quotation requests to Google Analytics.
You can manage or withdraw your consent for optional analytics technologies through the Cookie Settings available on our website.
For further information, please refer to our Cookie Policy.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, website technologies or applicable legal requirements.
The latest version will be published on this page.
15. Contact
For questions about this Privacy Policy or the processing of your personal information, contact:
AESTUM SYSTEMS LLC
67 Viacheslava Chornovola Avenue
Lviv, Ukraine